Refunds and repairs

First 14 days

First 14 days, free, if unworn.Return your piece within 14 days for a full refund, provided it remains unworn and in its original condition.

After 14 days

We offer repair services for £40 per piece. This covers most adjustments and minor repairs to restore your jewellery.

Repair Collection

We can arrange collection from your address and also for your piece to be returned to you once the repair is complete.

How to arrange a collection

Contact us (hello@decolletage.co.uk) with details of the repair needed along with a collection & return address and we'll guide you through the process from collection to return.